I need your help! Medicare has created a new and onerous rule that will affect independent agents like
myself. Last year Medicare received many complaints from people about the crazy TV advertisements
from the likes of Joe Namath and JJ Walker and the many unsolicited phone calls to try to get people to
change their Medicare plans and confuse them. Some of you called me about the calls you received and
the ads you saw about ‘getting all the benefits you deserve’!
SO…Medicare will NOW require ALL licensed agents/brokers Including those advertisers, called Third
Party Marketing Organizations (TPMOs) to RECORD ALL PHONE calls when discussing Medicare
advantage plans and drug plans. Unfortunately, all of this was caused by the TPMOs and not the
independent agent. As an Agent I must go through intense annual training on Medicare guidelines. I am
prohibited from making unsolicited calls! You know I would never confuse you or put you into a plan
that did not best suit your needs! The TPMOs do not think the same way or go through the same
training. And the odd thing is, the TPMOs already have to record their calls! It makes no sense.
In a nutshell, beginning October 1, 2022, I must record every call that I have with each of you! Even
though you are already my client. It is invasive and onerous and will be extremely hard for me to
implement.
Medicare and your Senators need to hear from you. If you feel this will disrupt your open enrollment in
a negative way, then please click on the link to send the pre-written letter to our 3 Senators, Feinstein,
Ruiz, and Padilla.
Thank you for your help!
Clink link to send letters!